You have 14 days from the date you receive your item to request a return.

To be eligible for a return:

The item must be unused, unworn, and in the same condition you received it

It must be in the original packaging

A receipt or proof of purchase is required

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item is defective, damaged, or incorrect, contact us within 7 days of receiving your order and we’ll make it right.

Refunds

Once we receive and inspect your return:

We’ll notify you of approval or rejection

Approved refunds will be processed to your original payment method

Refunds may take 5–10 business days to appear, depending on your bank

How to Start a Return

To initiate a return, please contact us at:

Email: lovrishop@gmail.com

Include:
Your order number

Reason for the return

Photos (if the item is damaged or incorrect)

We’ll send you return instructions within 1–2 business days.